Support Group Services Pty Ltd (SGS) has created this privacy statement
in order to demonstrate our firm and continuing commitment to the privacy
of personal information provided by those visiting and interacting with
SGS. We hold the privacy of your personal information in the highest regard.
The following discloses our information gathering and dissemination practices
for this website.
Website Usage Information
We use your IP address to help diagnose problems with our server, and
to administer our Web site. However, we do not link your IP address to
any personally identifiable information. We use tracking information to
determine which areas our site users visit based on traffic to those areas.
SGS does not track what individual users read, but rather how often each
page is visited. This helps us maintain a superior and informative website
The Information We Collect
Our registration forms require users to give us contact information that
may include name, email address, format preference (HTML vs. Text), address,
and financial details, credit card details and similar information. We
do not request sensitive information from our visitors, such as race,
religion or social security numbers. We use customer contact information
from the registration forms to send the user requested information about
our company. We never sell or trade any of our customer information with
companies other than those whose products we sell. We do not knowingly
collect personal information from children under the age of thirteen.
This site contains links to other sites. SGS is not responsible for the
privacy practices or the content of such Web sites. We recommend that
you review the privacy policies of these sites and determine if that site
protects your privacy in a responsible manner and to your satisfaction.
SGS has made a substantial investment in the latest server, database,
backup and firewall technologies to protect our information assets. These
technologies are deployed as part of sophisticated security architecture.
All data resides in a secure data centre. These investments mean that
information about the identity and preferences of individual members is
never accessible to anyone outside SGS. We will maintain safeguards to
protect the security of these servers and your personally identifiable
When you subscribe to the SGS Email Newsletter, we will use the email
address and format preference you provide to send you updates on the latest
products available, notification of product marketing or training events,
and strategies to make your next product purchase from us a success. You
may remove your name from this list at any time by sending an email to
SGS News/SGS Press Releases
When you subscribe to SGS News & SGS Press Releases, we will use the
email address and format preference you provide to send you SGS product
and case study announcements, and SGS press releases. You may remove your
name from this list at any time by sending an email to email@example.com.
If you need to change your e-mail address, you can unsubscribe from our
mailing lists and sign up again using your new information.
We may conduct occasional online surveys via our website or via an email
newsletter. These surveys are entirely voluntary and you may easily decline
This site allows users to email us to remove their information from our
database so that they will not receive future communications or to no
longer receive our service. We provide you the opportunity to opt-out
of receiving communications from us easily and promptly. Our unsubscribe
requests are processed immediately. Users can also correct, update or
access their information by emailing us at firstname.lastname@example.org.
Acquisition or Changes in Ownership of SGS
In the event that SGS (or a substantial portion of its assets) is acquired,
customer information would be considered part of those assets, and may
be part of those assets that are transferred.
changes to this privacy statement, we may highlight the changes on our
homepage and may/may not email users who have given us permission to do
so. We will post any changes here, so be sure to check back periodically.
we will not use the personal information you have submitted to us under
Contacting SGS about Privacy and supportgroup.com.au
If you have any questions about our privacy statement, the information
we have collected from you online, the practices of this site, or your
dealings with this Web site, please contact:
|| Privacy Officer
Support Group Services Pty Ltd
PO Box 442
Williamstown VIC 3016